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  1. GA4, Five Years Later: What’s Still Broken and How to Fix It?

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    When GA4 arrived back in October 2020 (yes, we couldn’t believe it’s been that long either!), it came with some sizeable promises; a slicker dashboard, cross-platform visibility, and a future without cookies. It was intended to redefine marketing analytics for a privacy-first world. However, five years on and many marketing teams are still left asking the same question:


    “Why does this feel harder than before?”

    The Vision: What GA4 Set Out to Achieve

    GA4 was ambitious. It set out to fix what Universal Analytics couldn’t:

    • Privacy-first measurement and an end to cookies
    • Data unification across web and app platforms
    • Event-based tracking providing more detailed interactions
    • Predictive insights powered by AI
    • Better integration with Google Ads and BigQuery
    • A simpler user interface

    In theory, exactly what marketers had been waiting for – flexible, future-proof, and smarter by design. Quite simply…progress!

    But in practice, the transition from Universal Analytics has been messy.
    For many, GA4 didn’t simplify analytics; it rebuilt it from scratch and handed teams a whole new host of challenges and more questions than ever before.

    So let’s explore the biggest hurdles, the things we see e-comm businesses struggling with everyday…

    Delayed Data Reports

    GA4 processing wait time can be up to 72 hours and data reports often lag 24-48 hours behind real behaviour. This delay can cost brands thousands of pounds in paid media, hinder timely decision making and negatively impact campaign optimisation. 
    “Real-time reporting” often isn’t real time at all. 

    Unassigned Traffic Attribution

    The move from Universal’s session-based measurement to GA4’s event-based measurement changed everything. Campaign performance often labelled up incorrectly by GA4. The result being that many conversions are now labelled “unassigned” a word that doesn’t tell marketeers anything.

    Usability and Simplicity

    GA4’s flexibility comes at a cost to its simplicity. Where Universal Analytics had a clear menu of reports, GA4 demands setup and configuration before you can even start.
    Even basic metrics behave differently, and the “Explorations” interface often overwhelms non-analysts.

    Historical Data Gaps

    Because GA4 and UA use different systems, there is no clean way to bring old data across. Users who didn’t set up GA4 correctly before July 2023 when UA stopped collecting data, will have been left with huge gaps in their historical data. GA4 also has a much shorter retention window (14 months by default), so longer-term trend analysis becomes far more complicated to obtain.

    Tag Accuracy

    GA4’s quality depends entirely on your tag setup. Across hundreds of sites we audit, we regularly see duplicated tags, inconsistent consent mode setup, and poorly linked domains. This results in slow site speed, inaccurate numbers, inflated “direct” traffic metrics, and lost conversions.

    What’s Still Structurally Broken

    Even mature GA4 implementations face limits that can’t be fixed, even with an expert setup.

    • Opaque modelling – GA4 fills consent gaps with modelled data you can’t audit.
    • Limited control – You can’t fully customise logic for attribution, deduplication, or event stitching.
    • Data delay – The reporting model simply isn’t built for streaming real-time analytics.
    • Vendor lock-in – Your data lives inside Google’s ecosystem, not your own warehouse.

    For businesses that need real-time insight, unified data control, or explainable models, GA4 alone isn’t enough.

    How Fabric Analytics Helps Teams To Go Beyond GA4

    At Fabric, we see this pattern daily.
    If your GA4 feels broken it doesn’t mean you have “failed” at GA4 setup – you’ve simply outgrown what a one-size-fits-all analytics layer can do.

    Fabric Real-Time was built to fill those gaps. 

    Real-Time Event Insights

    Fabric Real-Time captures and processes events instantly – no lag time, no waiting for Google’s daily refresh. That means campaign, funnel, or product performance is visible as it happens. If something isn’t performing, you know instantly not two days and thousands of budget-spend later.

    Full Data Control

    You own your schema, your retention, and your transformation logic.
    We can fix attribution rules, redefine sessions, or build consent-aware models without waiting for a vendor update.

    Clean Tag Governance

    Fabric identifies redundant tags, misfiring triggers, and inconsistent consent behaviour across your GTM containers — helping you repair data quality at the source and importantly keeping your web site speed at its optimum level.

    Unified Measurement

    Blend GA4 data with CRO, ad platform, and backend events into one stream. We ensure you see the full customer journey, not just what GA4 can observe.

    Trustworthy and Auditable

    All data collection in Fabric Real-Time is explainable and assigned – so marketers can trust what they see, and compliance teams can verify it.

    The Takeaway

    GA4 isn’t a failure – it’s a reminder that analytics can’t be solely outsourced to a black box.
    It handles the basics well: free reporting, simple tagging, and Google Ads integration.
    But for any business that depends on speed, accuracy, or control, GA4 alone is no longer enough.

    The future of analytics isn’t “GA4 or nothing.”
    It’s GA4 plus a data layer you control – one that lets you capture clean, real-time data, model it your way, and trust every number before it hits a dashboard.

    It’s Fabric Real-Time.

  2. What does our GTM certification mean for your business?

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    We’re proud to share some exciting news: following a rigorous testing and approval process, Google has officially recognised Fabric Analytics as a certified partner for Google Tag Manager.

    This achievement reaffirms our position as one of the UK’s leading analytics consultancies, specifically when it comes to advanced implementations of Google Tag Manager. Gaining certification required us to demonstrate both deep technical expertise with GTM and active membership in the specialist Google Analytics Certified Partner Programme. In short, it’s Google’s way of confirming their confidence in our skills with both Google Analytics and Google Tag Manager.

    What does “Google Tag Manager Certified” mean?

    Mastery of GTM: we have proven skills in deploying, managing, and auditing tags at scale.

    Reliable Data: our clients have assurance that data tracking is accurate, clean, and trustworthy.

    Advanced knowledge: the certification process requires real examples of projects, beyond theory, we’ve proven we can solve real-world client challenges.

    App tracking & mobile capability: we have demonstrated expertise in setting up GTM for mobile apps (iOS & Android), including using Firebase / app SDKs, managing containers for app‐tracking, and applying event triggers without needing to rebuild or re-submit the app to app stores. This capability ensures fast, flexible, robust tracking across both web and app environments.

    Why does it matters for our clients?

    • Smarter, faster setups resulting in clean, efficient tag structures that reduce delays and errors.
    • Trustworthy measurement and data you can rely on for critical business decisions.
    • Privacy & compliance providing confidence that your tracking respects GDPR and consent requirements.
    • Multi-platform tracking since many products live both on web and mobile app, our app-based GTM setup ensures all user journeys are captured, analysed, and optimised seamlessly, regardless of platform.
    • Competitive edge with only 25 certified agencies in the UK, our clients benefit from rare expertise.
    • Future-readiness  for your business; the ongoing certification means we stay ahead of new GTM and mobile-app tracking features (for example server-side tagging for mobile apps) so your data infrastructure remains cutting edge.

    We’re proud of our team for achieving this milestone — and even more excited about what it enables for our clients. If you’d like to see how our GTM expertise could translate into better data and sharper insights for your business, we’d love to talk.

  3. What is the iOS 26 update and what does it mean for your data?

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    What is the iOS 26 update?

    iOS 26 is Apple’s latest version of their operating system for mobile devices and tablets.
    As part of iOS26 Apple are making some changes to the way that Intelligent Tracking Prevention (ITP) works in the Safari browser.

    How does it impact your data?

    iOS26 will now remove some click identifiers used for advertising purposes such as Google Ads / Search Ads 360 and Display (gclid, dclid) , Meta (fbclid), Microsoft Ads / Bing (MSCLKID) and TikTok (TTCLID).
    However, from our testing this only happens by default when opening messages from the Mail App (email when using Apple’s mail app), Messages App (SMS) and when Safari is in Private browsing mode.

    It will not strip out click identifiers in normal browsing, only in Private Browsing mode unless a user has changed the default ITP settings deep within the Safari App, which is unlikely for most day to day users.

    In App browsing, e.g. when links open inside the Facebook App and not in the default Safari browser, are also unaffected regardless of the setting.

    UTM parameters are also unaffected in all instances.

    How does it impact media tracking?

    Given that this is not enabled by default, it should only have minimal impact on media tracking.
    Also UTM parameters and Google search and Ads wbraid and gbraid parameters are also unaffected, however it’s possible that you may see some small drops in advertising click attribution in your Analytics platforms, especially for iOS users that use Private Browsing mode, or have changed the default settings for Intelligent Tracking Prevention.

    What do you need to do?

    If you haven’t already, we would recommend using UTM parameters for all advertising click URLs to your website. Including Meta and Google Ads / Display / Search Ads 360 Microsoft Ads etc.

    So for Google Ads etc. we would recommend using both auto-tagging and manual tagging combined to ensure traffic sources are correctly classified in the event of click identifiers being stripped by ITP in Safari.

    When does it come into force ?

    The updates will happen when iOS26 is released sometime around the 26th September 2025, and users update to the new iOS version.

    Still confused or need help with anything else?

    Email us on data@fabric-analytics.com for more information or to book your free tracking audit.

  4. A/B Testing Flexibility: Why Fabric Works With Any Tool and Built Its Own

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    There’s no shortage of A/B testing tools, from VWO and Monetate to SiteGainer, Adobe Target and Optimizely. But all too often, brands find themselves tied to a tool that isn’t quite the right fit or stuck in decision mode trying to choose the “right” one.

    At Fabric, we don’t just work with testing tools, we work around them. Whether you’ve chosen a platform or still weighing up your options we make experimentation fast, flexible and meaningful.

    We comfortably integrate directly with whatever A/B testing setup our clients already have. This could mean launching tests in Adobe Target, Optimizely, VWO, Monetate or SiteGainer. We’re fluent in the quirls and capabilities of each, whether that is navigating campaign conflicts, ensuring flicker free rendering or improving performance tracking.

    When There’s No Tool in Place: GTM + Our Own Split Code

    For brands who haven’t yet committed to a testing platform, we don’t let that slow things down. Using Google Tag Manager, we’ve built a custom split-testing framework that allows us to –

    • Assigns users to different test variants
    • Serves content dynamically to each group
    • Tracks performance across platforms like GA4

    This means we can start straight away, validating ideas and gathering data without waiting on a full-platform decision.

    Launching a test is just the beginning, understanding the results is where real value lies.

    To tell us what happen and to also understand why, we use a mixture of

    • Google Analytics (GA4) to measure outcomes across key metrics from conversion rates to average order value
    • Segmentation by device type, channel, user type, and more
    • BigQuery where large scale or deeper data analysis is required

    To go beyond the numbers, we use:

    • Heatmaps to visualise click patterns, attention zones and scroll depth
    • Session recordings to observe hesitation, confusion or friction
    • Feedback tools and surveys to gather direct user sentiment where appropriate

    These insights help us identify opportunities, validate hypotheses, and shape stronger future tests.

    After years of working across multiple platforms, we built our own: Fabric Experimentation, a streamlined, transparent, and highly flexible testing solution designed for the way teams work today.

    With Fabric Experimentation, you get:

    • Easy setup and variant control
    • Full visibility into testing logic and targeting
    • Clean, digestible results (no black-box outcomes)
    • Compatibility with your existing analytics stack

    It’s everything teams need to move fast and learn faster, without being locked into a particular tool or vendor. We built this for the reasons above and also to save our clients money, significant investment can be made on a platform before you’ve even had the chance to start testing. Our tool is free of charge to our clients meaning all investment goes to your CRO programme.

    Whether you’re testing via GTM, running experiments in Optimizely, or just getting started, Fabric meets you where you are.


    We combine strategic thinking with hands on implementation, layered analysis and full adaptability. Because experimentation isn’t just a tool, it’s a mindset. And we’re here to help you build it into your culture.

  5. Take Control of Cookie Consent: Why Managing Your CMP Through GTM Makes Sense

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    In today’s privacy conscious digital landscape, getting cookie consent right is no longer optional it’s absolutely essential. Whether you’re looking to comply with GDPR, the ePrivacy Directive, or similar global regulations, a Consent Management Platform (CMP) is a key part of your website infrastructure.

    But here’s the twist: while most CMPs offer a built-in interface to control consent behaviour, you might be better off managing your CMP through Google Tag Manager (GTM) instead.

    Why? Because doing so gives you greater flexibility, better compliance, and crucially, the ability to collect useful, privacy-friendly data even when users decline consent.

    Here’s why it matters.

    A CMP (Consent Management Platform) acts as the gatekeeper for cookie tracking on your site. It displays the familiar consent banner or pop up, records what users agree (or don’t agree) to, and determines whether marketing or analytics tags should be allowed to run.

    In short: it helps you stay compliant and builds trust with your users.

    While your CMP’s native dashboard might seem like the natural place to manage consent, there are real advantages to integrating it with Google Tag Manager instead:

    GTM gives you a central control panel for every script running on your site from Google Analytics and Meta Pixel to Hotjar and TikTok.

    If you configure your CMP through GTM, you can manage all your tracking tags and consent logic in one place. This removes duplication and simplifies maintenance, especially across complex multi-market sites.

    GTM’s triggers, variables and tag sequencing let you build custom rules around consent.

    Want to fire a tag only when a user agrees to marketing cookies and has landed on a specific campaign page? GTM makes that possible. Most CMP dashboards, on the other hand, offer much more limited conditional logic.

    By managing your CMP through GTM, you can also implement Google Consent Mode, which dynamically adjusts how your tags behave based on the user’s consent choices.

    Consent Mode ensures that your Google tags (like GA4 and Google Ads) respect user privacy while still collecting meaningful, aggregated data. It’s a critical step in staying compliant with both EU and global data privacy standards.

    When your cookie preferences are tied into GTM, you’re not reliant on your CMP vendor for every little change.

    Need to update how you trigger analytics? Want to roll out a new marketing tag? You can handle all of that directly in GTM, meaning there’s no need to dig through your CMP’s console or rely on technical support.

    Here’s the hidden gem: even when users decline cookies, you can still get privacy-friendly signals using cookieless pings; lightweight, non-identifying data that informs tools like Google Analytics and Google Ads of basic interactions (like a page view or conversion).

    This is only possible when you configure Consent Mode properly and GTM is currently the best way to do that.

    Managing your CMP through GTM allows you to:

    • Set default consent states before user interaction
    • Dynamically update those states when consent is given or declined
    • Collect aggregated, anonymised data even without cookies helping you keep some visibility on performance

    In contrast, many CMPs don’t support cookieless pings when set up via their native interfaces, or don’t give you the tools to manage Consent Mode properly. That’s a missed opportunity, especially as third-party cookies are phased out.

    If you care about data integrity, flexibility, and staying ahead of privacy compliance changes then yes.

    While native CMP consoles can work for simpler setups, using GTM gives you much more control, and allows you to implement Consent Mode in a way that’s both privacy-first and data-smart.

    For marketers, that means:

    • Confidence your site is compliant
    • Visibility into user behaviour (even when cookies are declined)
    • Less reliance on developers for tag updates

    Implementing consent through GTM might sound technical and it can be. But once it’s set up correctly, your marketing team gets a more powerful, flexible and future-proof foundation for tracking and compliance.

    If you’re not sure where to start, or want a second opinion on your current setup, get in touch with our team. We’ve helped businesses of all sizes implement CMPs and Consent Mode in a way that works for both compliance teams and marketing goals.

  6. 3 Ways to Use F.O.M.O. for Improving Conversions

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    Have you ever rushed to check out after seeing that there are ‘Only 2 Left!’ of the item in your cart? Your purchase may have been influenced by scarcity, a common strategy used by eCommerce brands to compel us towards action based on psychological triggers.

    Scarcity is only one example of loss aversion – the human tendency to do all that we can to avoid loss, also known by the popular term ‘F.O.M.O.’ or ‘Fear of Missing Out’. When we see that a product is only available for a limited time or that there’s a chance we could miss out on an offer, we become more motivated to make a quick decision and act on it.

    The following 3 strategies can help eCommerce brands use loss aversion to compel customers to take the final step towards checkout.

    Countdown timers are an excellent way to encourage customers to act quickly as they give a specific deadline to take the final step before losing out. This strategy can be used for many different kinds of offers, with next-day delivery thresholds being one of the more common ones. This is because the countdown can be shown on the site every day before a certain cutoff time, and it gives users a very narrow window for action. The next-day delivery offer allows customers to visualise receiving their items almost immediately, and this anticipation can make it feel like quite a loss to have to wait longer if they take too much time to contemplate the purchase. 

    This messaging reminds customers that the items in their cart could sell out at any moment, which can motivate them to proceed to checkout as quickly as possible in order to avoid missing out. This loss aversion strategy can be particularly effective when combined with the aforementioned ‘Only 2 Left!’ scarcity messaging, as customers can imagine that the few remaining items could feasibly sell out if they hesitate too long. 

    An alternative way to use this concept would be to hold the items temporarily and state ‘Items in your cart are reserved for 10 minutes – check out now!’, as this works together with the countdown strategy outlined above to give customers a more concrete vision of losing out if they do not act fast.

    The final days of a sale period can be a great time to use loss aversion to nudge customers towards proceeding to checkout, as there is a risk of missing out on discounts if action is not taken before the sale ends. Onsite messaging such as banners promoting a sale can be updated to remind users when the sale is almost over, and the final hours of the sale can be particularly useful for providing concrete motivation to proceed to checkout. This can again be combined with the timer strategy mentioned above, as the countdown allows users to see the precise amount of time remaining to act before missing out.

    These 3 psychology-based strategies can be powerful tools for giving users a final nudge towards making a purchase. Utilising them on your site can have a significant impact on your checkout conversion rates and ensure that potential revenues are not lost at the end of the funnel. For any follow up questions around psychological triggers, feel free to get in touch – https://fabric-analytics.com/contact/

  7. Why Server-Side Tracking Matters for Your Business

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    Several brands we work with are continuously advised by platforms like Awin to move to server-side tracking. With brands facing increasing challenges from stricter privacy regulations, browser restrictions and the phasing out of third-party cookies.  Many brands are exploring server-side tracking to improve their data accuracy and attribution but is it right for your business? We thought we’d put together the below to talk through what the benefits are and what you need to think about before implementing server-side tracking.

    Server-side tracking is a method of tracking user interaction across web or app by sending the data directly from a website’s server to analytics platforms (Like GA4 or Awin) bypassing the users browser. Traditionally with client-side tracking, data is sent from the users browser using JavaScript Tags (Gtags) which can create challenges like slowing down page speed, privacy and compliance risk and data loss. Switching to server-side offers a number of advantages –

    • Improved Data Quality: Compared to client-side, server-side offers significantly better data quality. Server-side is able to bypass browser restrictions and ad blockers which client-side cannot.  This significantly reduces the risk of incomplete or distorted data as the data is collected in a first-party approach and is less vulnerable to interference
    • Improved Website speed: Moving a large part of your data processing to the server-side container will improve your page speed, as data processing and transfers are no longer handled by the browser
    • Data Enrichment: A point that is particularly relevant for ecommerce brands but server-side tracking gives you the ability of further processing the data stream with additional data like Product Data
    • Privacy Compliance & Security: First-party data collection helps align with GDPR, CCPA, and other regulations

    In relation to Server-Side implementation, I’m sorry to say but it kind of does. We don’t believe in just selling something to everyone because it’s become the new buzzword. We’d rather be honest. Large businesses with significant marketing budgets and complex data needs will see the greatest benefit, which in turn justifies the investment of the setup.

    Smaller businesses with limited spend, may struggle to justify the cost as the ROI depends on having enough data volume to make meaningful optimisations. Even if it’s not right for now, it’s worth keeping in mind, as your business grows and more investment is put into your data and ad spend.

    Implementing server-side tracking is not a shortcut to fixing poor data quality, if you’re thinking about moving to server-side tracking you need the ensure these keys steps –  

    1. Address Data Quality: Conduct a GA4 audit to avoid amplifying existing data issues with server-side tracking
    2. GA4 Health Check: Fix misconfigurations, such as duplicate events or incorrect attribution, to ensure clean data
    3. Define Key Events & Conversions: Focus on tracking only the most relevant data for your business
    4. Consent Mode: Ensure Consent Mode V2 has been implemented correctly
    5. Verify Platform Integrations: Ensure GA4 is properly linked with Google Ads, Meta, Awin, and other platforms

    In short, I think you will know yourself whether you are ready for Server-Side tracking based on the how much you value your current data setup. It’s key to state that server-side tracking is a pretty powerful tool but it’s not a shortcut to fixing poor data. If your GA4 setup isn’t in the right place, moving to server-side tracking will not solve all your data problems as it won’t fix the underlying issues. If you want to ensure you get the most value possible from server-side implementation, you should ensure your GA4 is configured correctly. We are happy to run a free GA4 audit to assess your current setup to ensure a smooth implementation.

  8. Attribution Is Dead – Treat Your Campaigns Like Your Website

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    The holy grail of marketing was once considered to be attribution. Multi-touch points, user journeys and fractional credit assignments were obsessed over by marketers. Then came GDPR, iOS privacy changes and the slow painful death of cookies. Would you class them as decision making tools now? As these days they look more like incomplete puzzles.

    Here’s the truth. We’ve had better ways of measuring marketing effectiveness for years now. Instead of relying solely on attribution reports, we should be focussing on two core things –

    Instead of over analysing user paths, focus on Big Picture Questions

    • Does increasing spend on X channel actually drive more revenue?
    • Should we shift budget from paid social to search?
    • Is brand marketing really paying off?

    Although attribution reports provide useful signals, they should not be the only source of truth. The real power lies in aggregated data models that work with tracking individuals –

    • Marketing Mix Models (MMM): Analysing long term spend vs revenue trends to understand where investment pays off
    • Regression Models: Identifying the relationship between spend and performance using aggregated data
    • Causal Impact Analysis: Measuring the actual effect of increased spend by isolating external noise

    Attribution reports still have value but they only tell part of the story. If you’re unsure on whether an increase in spend has actually had an impact, test it. If you want to know whether your brand campaign is driving sales, model it.

    On reflection attribution probably isn’t dead, more evolving (Not as catchy a title though) The key lesson though is it’s time to stop solely relying on incomplete path data and start treating marketing measurement like we treat web performance. By focusing on broader patterns, testing changes and using aggregated insight to drive decisions.

  9. Google Tag Manager Update – What You Need to Know!

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    Google has recently announced plans to update how Google Tag Manager interacts with Google Ads to streamline data collection and improve tracking reliability. From 10th April, this year, GTM will automatically load a Google Tag for containers with Google Ads and Floodlight tags. GA4 started doing this a few months ago to help fix “Unassigned” conversion attribution issues, and now Google Ads via GTM is following suit to improve tracking accuracy.

    • Automatic Google Tag Loading: GTM will automatically load a Google tag before firing events in containers with Google Ads and Floodlight tags for more reliable tracking.
    • User Provided Data Collection: Auto enabled if you’ve accepted Google’s customer data terms
    • Enhanced Feature Accessibility: Access to enhanced conversions, cross-domain tracking, and auto-events will be simplified via the Google tag settings.
    • Add the Google Tag to your GTM container to preview the changes before the update.
    • Monitor for automatic updates – the update takes effect on April 10, 2025.
    • Consult support if you have any concerns or questions regarding the update.
    • Audit your site for duplicate tags
    • Test your Consent Mode & cross-domain tracking
    • Monitor your GA4 & Google Ads for unexpected data changes

    Overall, this is a pretty positive update but like all things, proactive testing is the best way to ensure there are no data issues. At Fabric Analytics, we can help you ensure your setup is ready for this change. From auditing your current tag implementation to testing your setup and providing proactive guidance, our team can help prevent potential issues and optimize your tracking. Reach out to us to make sure your data collection is future proof.

  10. Does Microsoft Clarity Provide Clarity To Your Customers?

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    What’s the Problem?

    To Paraphrase an old saying, ‘When a product is free, the chances are you’re the product’. This is often the case when it comes to a software products like Facebook, Instagram etc…. It turns out that Microsoft Clarity is unfortunately no different.

    To those who aren’t familiar with Microsoft Clarity, it’s a behaviour tool that collects valuable information about how visitors navigate your website, analysing such things as session recordings, heatmapping and provides many useful insights and metrics that will help you optimise your website. It is an incredibly valuable tool which Fabric Analytics endorses due to it’s amazing capability and its cost… (Free!) There is one thing to be aware of, it doesn’t exactly provide ‘clarity’ on how it uses your websites data. (Apologies for the clarity puns but it’s too easy)

    What information was being collected?

    Now I’m not going to get all George Orwell, 1984 on you but it’s a bit creepy. So technically, Microsoft Clarity doesn’t collect any Personally Identifiable Information but it does collect enough to be able to track the customer geographically as well as understand what browser, device and operating system they are using. In theory it could be used to identify a customer or at the very least track their online activity. Unlikely, but worth considering.

    It does this by dropping Bing Cookies on to the users’ browser , which unless set up to work with your cookie management platform won’t be compliant. Potentially dropping as soon as the consumer is on the website before they’ve even had chance to make a choice on cookie consent.

    What does this mean for you?

    So first of all you have the obvious compliance issues that can leave you legally exposed but there is also you reputation to consider. Even seemingly minor issues can escalate if perceived as significant, potentially exposing your brand to –  

    • Unconsented Data Collection: Your website visitors’ behavior data being sent to Microsoft without their or your explicit approval.
    • Risk of Legal Penalties:
      Non compliance with Consent Mode V2 could result in hefty fines. With the ICO tightening regulations on transparency and data collection practices, the stakes are set to get even higher.
    • Data Sharing Concerns:
      Bing cookies may transmit user data for Microsoft’s advertising ecosystem, which could involve processing beyond your control, further complicating compliance.
    • Erosion of Trust: Allowing this unapproved tracking can harm your brand’s reputation, especially in an age where data privacy is paramount.

    What Can You Do About It?

    As mentioned, we love Microsoft Clarity as a tool. It’s free of charge and its insights can be invaluable so we would never want to discourage anyone from using it. Here’s what you need to do –

    1. Integrate a Consent Management Platform (CMP):
      • Implement a robust CMP to block all cookies, including Bing cookies, until users explicitly opt in.
    2. Update privacy policy
      • Update privacy policy with Microsoft Clarity clearly listed

    Take Control of Your Compliance

    Navigating the complexities of data privacy laws can be challenging, but you don’t have to do it alone. At Fabric, we specialise in ensuring your analytics setup is compliant while delivering valuable insights.

    Get in touch today to book a GA4 and compliance audit and safeguard your data practices.